We as the operator of the website at www.berotec.de (also or “Online-Shop“) are responsible persons in terms of the applicable data protection law, in particular the basic data protection regulation (“DSGVO”), for which personal data of the user (“Sie“) of this website.
In the following, we explain to you, within the context of our duty to provide information, (Sect. 13 ff. DSGVO), what information is processed from your visit to our website, and on what legal basis this occurs. We also give you information on how we protect your data from a technical and organizational perspective, and your rights as they relate to us and respective authorities.
1. information on the person responsible
Phone: +49 7262-6168573
E Mail: contact[at]berotec.de
2. processing Your personal data
2.1. Informational use of our website
If you call up our website in order to merely visit it, so-called log files are processed by our system automated.
The following log files are automatically processed:
- IP-address of accessing computer
- Type of the used Internet browsers
- Language of the used Internet browsers
- Version of the used Internet browsers
- Operating system and its version
- Accessed pages
- Date and time of your visit
- Time zone difference to Greenwich Mean Time (GMT)
- Access status/https status code
- Amount of data transmitted
- Success or error of the charging process
The logfiles contain your IP address and possibly other personal data. Therefore, an assignment to you is basically possible. However, we store your data only temporarily and specifically not together with other personal data.
For the provision of our website, the processing of data is of the above mentioned data is required. We also store the data for purposes of the security of our information technology systems. In these purposes, our legitimate interest is also justified in using the data on the legal basis Art. 6 (1) lit. f DSGVO to process.
The log files in which even your IP address is included, will be anonymized after seven days. By doing this, the last octet will be replaced by random numbers. Thats why an assignment to you will no longer be possible after the anonymization and your data will not be saved together with other personal information.
In order to make our website available to you, the processing of the above data is essential.
Legal basis for the processing of data for anonymisation purposes is Art. 6 (1) lit. f DSGVO.
3. use of offers
3.1. Customer account
You have the possibility to create a customer account on our website with your personal data. This is voluntary and the data will not be passed on to third parties. If you decide to create a customer account, you must provide us with the following information:
- E-mail address
If you send your registration, save together with your given data we will send you your IP address and date and time of your registration. With the By sending the registration you agree to the processing of your data by us closed.
Your data will be used for Purpose of the administration of your customer account and provision of the services related functions, such as the processing of your customer data, and Display of your orders used. The legal basis for the storage of your customer account data Art. 6 (1) lit. a DSGVO.
We save your data that you provided to us as part of your voluntary registration as long as you do not delete your customer account with us. If you make changes to your information, the old information will be deleted and only the updated data will be stored. In addition to this data, save the date and time of the transmission of your data to us, as well as your IP address. The processing of this data corresponds to our legitimate interest (Sect. 6 (1) par. f DSGVO) to ensure the safety of our systems and to counteract abuse. This extra Data is deleted as soon as it is no longer needed, or at the latest when the contract is settled with you.
You can always close or modify your voluntary customer account with us. You will find the functions to change your details or cancel your account in your profile. After 14 months of inactivity of the customer account, we close it and wipe out your data. In addition, we only save your data to comply with our contractual or legal obligations (such astaxobligations) (such as tax obligations) (Sect. 6 (1) par. c DSGVO). In this case, we block your data insofar as it is only processed for the necessary purposes.
When you place an order on our website, we ask you for the following data to fulfil the contract with you:
- First name, surname and (billing and delivery) address to send you your order and the invoice
- E-Post address to send you the order confirmation and provide you with contract documents immediately after the order.
- Your payment information to process the payment of your order
- Telephone number (optional) to clarify queries
- Which motorcycle you ride (brand/model) (voluntary), serves for customer analysis and product improvement
- How did you find us? (voluntarily) to analyze our corporate presence
To deliver your order, we pass on your shipping address data fto our shipping or logistics service providers.
Legal basis for the processing of the data Art. 6 (1) lit. b DSGVO. The data is then stored for as long as is necessary for the execution of the contract. In addition, we only store your data in order to fulfil our contractual or legal obligations to fulfil obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO). In this case, we will block your data to the extent that they can only be processed for necessary purposes.
In addition to this data we store the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of this data is in our legitimate interest (Art. 6 (1) lit. f DSGVO) to ensure the security of our systems and to counter abuse. This additional data shall be deleted as soon as they are no longer needed, at the latest when the contract with you is settled.
3.3 Payment methods
If you select a payment provider on our payment page, this provider will also receive your personal data, such as your name, address and bank account details. In addition, our house bank receives your bank details when an electronic payment is received.
PayPal: If you pay on our website with PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg), PayPal will receive your payment data for payment processing. The legal basis for data processing is Art. 6 (1) lit. b DS-GVO. You can find information on this under: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#rAnnex
credit card: payments with credit card, we process via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, off. Stripe receives for electronic payment processing your personal data, for example your name, your address and your e-mail address Account details. The legal basis for data processing is Art. 6 (1) lit. b DS-GVO.If you pay on our website with your credit card, your credit card provider receives the information, that you have placed an order with us. It may be that your credit card provider carries out a credit check. Further information You can find this on the website of your credit card provider.
4. bonus promotion
If you buy the product “Chain oiler MOFESSOR” from us and a documentation of the installed chain oiler according to the conditions of participation, we will process the following data from you in order to process the sending of the documentation and to send you your free chain oil to be sent to you:
- First and last name
- Motorcycle model
- E-mail address
We do not publish your e-mail address or your address next to the documentation (“installation instructions”), but only your name and the motorcycle model, or, at your request, a pseudonym chosen by you.
Legal basis for the processing of the data Art. 6 (1) lit. a DSGVO. The data is then stored for a long time, as the documentation is published on our website and we may need to reassign you to them. In addition, we only store your data in order to fulfil our contractual or legal obligations obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO). In this case we will block your data to the extent that they can only be be processed for the necessary purposes.
5. contact form
You can contact us electronically via our contact form, for example at to give us feedback or ask us questions. If you want this possibility, you transmit the following data to us:
- e-Mail address (so that we can contact you)
- First name and surname (optional)
In addition to the data that you provide us voluntarily, we store the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of this data complies with our legitimate interest (Art. 6 (1) lit. f DSGVO) to ensure the safety of our systems and counteract misuse. This data, which we during your contact will be deleted after 12 months, at the latest when the request of your contact is comprehensively answered. is resolved.
By sending the contact form you agree to the processing of your data by us. The legal basis for the processing of your data for the purpose of handling your contact is Art. 6 (1) lit. a DSGVO. The data will be stored until it is no longer required for the purpose of the conversation with you and the request for your contact has been fully clarified.
If your purpose in contacting us is to us, is the additional legal basis for the processing of your personal data Art. 6 (1) lit. b DSGVO. This Data will be deleted after 12 months, beyond that at the latest when the the purpose of the contract has been achieved. In addition, we store Your data will only be used for contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).
6. contact by e-mail and telephone
You have the possibility to contact us by E-mail and telephone. Your personal data transmitted in this way will be stored by us. The data will not be passed on to third parties. The data will be processed exclusively to process your contact. The legal basis for the processing of your personal data is Art. 6 (1) lit. f DSGVO. The data will be stored until it is no longer required for the purpose of the conversation with you and the request for your contact has been fully clarified.
If your purpose in contacting us is to us, is the additional legal basis for the processing of your personal data Art. 6 (1) lit. b DSGVO. This data is stored for as long as it is necessary for the execution of the contract. are required. In addition, we store your data only to contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).
In addition to the data that you provide us voluntarily, we receive the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of these data corresponds to our legitimate interest (Art. 6 (1) lit. f DSGVO), to ensure the safety of our systems and to counteract misuse. This data, which we additionally collect during your contact will be deleted, as soon as they are no longer needed, at the latest when the request of your contact is comprehensively clarified.
You can notify us at any time (see above paragraph 1) that, in the context ofthe conversation, we should delete the relevant data. In such cases, all personal data used in the conversation will be deleted and a continuation of the conversation will not be possible.
Please note the following: You can make sure that no cookies are stored on your computer at all, or that the storage is only permitted to certain cookies. You can select this in your Internet browser settings. You can also view and delete the stored cookies there.
If you block all cookies, it may cause some of the features of our website not to be available to you.
7.1. Own cookies
We use our own cookies to ensure the functionality and design of our website. Some elements of our website necessarily require that your internet browser is recognized after a page change.
For the processing of personal data in cookies, which we set on our website to ensure the functionality of our website and our offer, the legal basis Art. 6 (1) lit. f DSGVO.
|Name Cookie||Purpose of the cookie||Storage duration|
|cookie_notice_accepted||saves the accepting of the cookies Cookies notice||30 days|
|wpml_browser_redirect_test||Checks whether the browser accepts cookies||Until the end of the session|
|tk_ai||This is only used in the admin area and is applied for general Analytics tracking.||5 years|
|tk_lr||Collection of internal metrics for user activity to improve the user experience.||1 year|
|tk_or||Collection of internal metrics for User activities to improve the user experience.||5 years|
|tk_qs||Collection of internal metrics for User activities to improve the user experience.||30 minutes|
|tk_r3d||Collection of internal metrics for User activities to improve the user experience.||3 days|
|tk_rl||Collection of internal metrics for User activities to improve the user experience.||1 Second|
|tk_ro||This is only used in the admin area and is applied for general Analytics tracking.||1 Second|
|tk_tc||Collection of internal metrics for User activities to improve the user experience.||1 Second|
|__stripe_mid||Stripe is used for the execution of Credit card payments. Stripe uses a cookie to remember who you and to enable BEROTEC to process payments without having to rely to store credit card information on its own servers.||1 year|
|__stripe_sid||Stripe is used for the execution of Credit card payments. Stripe uses a cookie to remember who you and to enable BEROTEC to process payments without having to rely to store credit card information on its own servers.||30 minutes|
|_icl_visitor_lang_js||Saves the redirected language (website is also in English available, browser redirects automatically)||23 hours|
For processing personal data in cookies, which are used to ensure the functionality of our website are not necessary, the legal basis Art. 6 (1) lit. a DSGVO.
Possibility of objection and removal
As stated in the introduction to this section, you can enable or restrict the transmission of cookies by changing the settings in your Internet browser. You can delete cookies that have already been saved by your Internet browser at any time. If cookies for our website are restricted or disabled, it may not be possible to use all functionalities.
7.2. Third-party cookies (third-party cookies)
Google Analytics sets cookies that store the following information:
- Type of internet browser used
- Version of the internet browser
- The operating system you are using
- Referrer (previously visited website)
- Your shortened IP address
- Time of the server request
|Name Cookie||Purpose of the cookie||Storage duration|
|_ga||Serves to differentiate of users, in order to obtain statistical data on the use of the website generate.||2 years|
|_gat||Restrict the request rate for Google Analytics||until the browser session is ended|
|_gid||Serves to differentiate users to generate statistical data on the use of the website.||24 hours|
|ga-disable-UA-112027141-1||Serves to Deactivation of Google Analytics cookies||Runs automatically on 31.12.2099 from|
We use the Google Analytics function, your IP address before saving or anonymizing processing. Your IP address will usually still be shortened within the European Union/the EEA and will only then be transferred to Google servers in the USA. The processing of your information is pseudonymous and we will not be merging it with other personal information received from you.
We use the data collected in this way for statistical purposes, to improve our website and offers to optimize. The legal basis for this purpose Art. 6 (1) lit. f DSGVO.
In addition, you can also change the entry of the data entered by the cookie and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by doing so under the following link (https://tools.google.com/dlpage/gaoptout?hl=en) download and install available browser plugin.
You can either prevent the storage of Google cookies directly in your browser settings, or prevent the processing of your data by clicking on the following link and causing an “Opt-Out”: Deactivate Google Analytics . A “Opt-Out Cookie” is set, which prevents the collection of your user data on this website.
8. social media
8.1. Icon links to social networks
On our website we use small icons, which refer to our web presence on third party platforms (Facebook, YouTube, Instagram). These are all hyperlinks, so none of your data is automatically transferred, but only when you click on the icons and a new tab with the website of the third party provider opens in your browser.
8.2. Facebook fan page
We operate a fan page on the social media platformFacebook (Facebook Inc., Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland, (hereinafter: “Facebook“), which we link on our company page via the Facebook icon. As long as you do not click on the link, Facebook will not receive any data from you. When you click on the link, for example to view our corporate presence on Facebook or to “link” to our Page, Facebook receives data from you (which data Facebook receives also depends on whether you are logged in to Facebook with your user profile when you click on the Page or not).
Although Facebook uses tthis data on their own responsibility, inter alia to create profiles, on our corporate website we can only see aggregate data, i.e. statistics that have no personal reference. These are called “page Insights”. More information about the page Insights can be found at the following link: .
Due to the specifications of the DSGVO, we have entered into a Facebook-provided agreement with Facebook, in which the joint responsibility for our fan page is regulated. You will find this agreement in German at the following link:
It follows from this that Facebook is primarily responsible for the aggregated insight data. Also Facebook will assume all obligations under the DSGVO with regard to the processing of Insights data (and a. Art. 12, 13 DSGVO, Art. 15-22 DSGVO and Art. 32-34 DSGVO) If you have an inquiry regarding our Facebook fan page to us, we will inform Facebook promptly about inform. Facebook will answer the request according to our agreement.
In the use and linking different communication channels, our legitimate interest lies in the Processing of personal data. The processing takes place on the legal basis Art. 6 Abs. 1 lit. f DSGVO. The Facebook data policy can be found at the following link: https://www.facebook.com/policy.php.
We bind for the purpose of the appealing design of our website videos from Youtube of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter ‘YouTube‘). We use the advanced privacy mode so that information about you can be shared with YouTube only be shared if you click the play button of the video to play the Activate video.
When you play the video, you enable YouTube cookies that gather information for analysis and information purposes and to Improve userfriendliness. According to YouTube, the data is processed pseudonymized. However,once you are logged in on your Google or YouTube account, the data may be directly associated with your YouTube account.
legal basis for the integration of the YouTube service on of our website and the processing of your data in connection with it is Art. 6 (1) lit. f DSGVO.
10. your rights
When we process your data, you are a “data subject” within the meaning of the DSGVO. You are entitled to the following rights: right of access, right to correction, right to restriction of processing, right to deletion, right to information and right to transferability of data. You also have a right of objection and a right of withdrawal and the right to complain to the supervisory authority.
Below you will find details about individual rights:
10.1. Right of access to information
You have the right to ask us to confirm whether we are processing your personal data.
If we process your personal data, you have the right to receive information about the following:
- the processing purposes
- the categories of personal data that can be processed;
- the recipients or categories of recipients, to whom your personal data has been disclosed or to whom your be disclosed, in particular to recipients in third countries or to international organisations;
- if possible, the planned duration for which your personal data are stored or, if this is not possible the criteria for determining this duration;
- the existence of a right of rectification, or Deletion of personal data concerning you or on restriction the processing by us or a right of objection to this processing Processing;
- the existence of a right of appeal to a Regulatory Affairs;
- if the personal data are not directly collected from you, all available information on the origin of the Data;
- the existence of an automated Decision making including profiling in accordance with Art. 22 (1) and (4) DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of a such processing for you.
If we transfer your data to an international organisation or to a third country, you also have the right to to demand information as to whether suitable guarantees in accordance with Art. 46 DSGVO in there is a connection with the transmission.
10.2. Right of rectification
You have the right to correct and/or complete the data we have stored about you if this data is incorrect or incomplete. We shall make the correction or completion without delay.
10.3. Right to limit processing
Under certain circumstances, you have the right to request us to limit the processing of your personal data. At least one of the following conditions must be met:
- You dispute the accuracy of the personal data, and for a period of time that enables us to verify the accuracy of personal data,
- The processing is unlawful and you object the deletion of the personal data and instead you demand the deletion of the Limitation of the use of personal data;
- We need the personal data for the purposes of the processing no longer, but you need them to assertion, exercise or defence of legal claims, or
- You have objected to the processing pursuant to Art. 21 (1) DSGVO, as long as it has not yet been determined whether our legitimate reasons outweigh your interests.
10.4. Right of cancellation
You have the right to demand that we delete your personal data immediately if we are obliged to do so. This is the case if one of the following conditions is fulfilled:
- Your personal data are protected for the purposes for which they were collected or otherwise processed, not more necessary.
- You revoke your consent, which the processing referred to in Art. 6 (1) lit. a or Art. 9 (2) lit. a DSGVO, and there is no other legal basis for the processing.
- They lodge an objection pursuant to Art. 21 (1) DSGVO against the processing and there are no overriding legitimate reasons for processing, or you submit an objection under Art. 21 (2) DPA against the processing.
- Your personal data were unlawfully processed.
- The deletion of personal data is necessary for Fulfilment of a legal obligation under Union law or the law of the Member States, to which we are subject.
- Your personal data has been processed in relation to in accordance with Art. 8 (1) DSGVO.
If wehave made your personal information public iand we are required according to the above conditions to delete it, we take into account the technologies and implementation costs of appropriate measures available to us, including those of a technical nature, to inform other data controllers, who are responsible for processing personal information, that you requested us to delete all links to such personal data or of copies or replications of such personal information.
However, your right to delete does not exist if processing is required for the following reasons (exceptions):
- To exercise the right to free expression of opinion and information;
- to fulfil a legal obligation, processing under the law of the Union or of the Member States to which we or for the performance of a task carried out in the public interest. interest or in the exercise of official authority, which is in our was transferred;
- for reasons of public interest in the public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3 ) DSGVO;
- for public interest for archival, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) DSGVO, insofar as the right mentioned in (1) is likely to make it impossible to achieve the objectives of the processing or seriously impairs the functioning of the system, or
- for assertion, exercise or defence of legal claims.
10.5. Right of information
If you have asserted your right of correction, deletion or restriction against us, we are obliged to inform all recipients to whom we have disclosed your personal data of the correction, deletion or restriction of the processing of your data, unless this proves impossible or involves a disproportionate effort.
10.6. Right to data transferability
You have the right, subject to the following condition, to receive the personal data you have provided us with in a structured, common, machine-readable format and the right to have this data communicated to another responsible party:
- The processing is based on a consent according to Art. 6 (1) lit. a or Art. 9 (2) lit. a DSGVO or on a contract according to Art. 6 (1) lit. b and
- processing is carried out with the aid of automated procedures.
You also have the right to demand that we transfer your personal data directly to another responsible person, as far as it is technically feasible and liberties and rights of other persons are not affected.
This right to data portability does not apply when processing is required for the performance of a task which is in the public interest or in exercising public authority assigned to us.
10.7. Right of objection
You have the right to object, at any time, for reasons connected with your specific situation, to the processing of your personal data, as referred to in Art. 6 (1) lit. e or lit. f DSGVO to file an appeal. This also applies to any profiling referred to in these provisions.
We will cease to process your personal information in the event of an objection, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.
When we collect your personal data to process direct advertising you have the right to object to the processing of your personal data at any time your personal data for the purpose of such advertising. This also applies to profiling insofar as it is related to direct mail.
If you object to the processing of your personal data for direct marketing purposes, we will no longer process it for these purposes.
You have the option related to the use of information society services – regardless of the RL 2002/58 / EC (e-Privacy Directive) – to exercise your objection by means of automated procedures in which technical Specifications are used.
10.8. Right of withdrawal
You have gem. Art. 7 (3) DSGVO the right to revoke your consent at any time. Revocation of consent does not invalidate the lawfulness of the processing with retroactive effect.
10.9. Right of appeal to a supervisory authority
They shall have the right to appeal to a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular, you may exercise your right of appeal in the Member State of your residence, place of work or place of suspected infringement if you consider that the processing of your personal data is contrary to the DPA.
An overview of the respective federal states’ data protection officers and their contact details can be found at the following link:
Status: March 2019