Cancellation policy

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of revocation, you must notify us, BEROTEC GmbH, Georg-Schlatter-Straße 10, 75031 Eppingen, Germany, E-Mail: contact@berotec.de,[at]Tel.: +49 7262-6168573, by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this agreement. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you, and in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.

Sample revocation form

(If you want to revoke the contract, you can use the following or a similar unambiguous wording):

  • To BEROTEC GmbH, Georg-Schlatter-Straße 10, 75031 Eppingen, Germany, E-Mail: contact[at]berotec.de
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in case of communication on paper)
  • Date _______________ (*) Delete as appropriate.